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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Have Your Say

Welcome to

Pinehill Surgery 


- we are currently experiencing a high volume of staff sickness, this is leading to some movement of patient appointments with the nursing team. We are working hard to minimise the impact on patients, but please accept our apologies for any inconvenience it may cause.


COVID 19- Thankfully we have now returned to our new level of normal following the recent Pandemic.

The Surgery is now fully open for our patients, we would kindly ask our patients to continue to wear face masks when coming to the surgery for appointments and enquiries as much as possible.

We are running a Telephone service from 8am-9am for Emergency appointments, these will be telephone appointments initially. Face to Face appointments will be offered out by the clinicians where they deem it appropriate.

If you suspect you have Covid-19 we ask you not to attend the surgery and visit NHS 111 online ( in the first instance, or call NHS 111 if you do not have access to the online service.

We Greatly appreciate our patients ongoing cooperation and support with this.


consult online

NOW LIVE - eConsult (also known as Web GP) - a new way to contact your doctor for advice.  Please note - 7 days after you seek advice you will be sent a survey link.  Please complete this survey to enable our CCG to evaluate the service.

FOR YOUR INFORMATION Our practice list is OPEN. The Surgery is open for NEW Patient Registrations.

PLEASE NOTE, when the surgery is CLOSED and you require medical assistance which cannot wait until the surgery re-opens, please hang up and dial 111.
Calls to this number are free from landlines and mobiles.

If you have a life threatening medical emergency please dial 999.

Summary Care Record-View your medical record online

(Site updated 12/04/2022)

Contact Details

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website